How can I extend a personal greeting to my guests when I’m not on site?

We make it easy for you to create a welcome video that can play on your property’s TV, and you can send guests the video link as soon as you confirm their stay.

Will providing information about nearby attractions improve guest satisfaction?

Yes—guests trust and value your local insights! That’s why Welcome Systems offers a variety of professionally-made videos about local attractions. You select which ones to feature so your guests can plan better and enjoy their stay more.

Is there anything I can do to reduce service calls from guests?

With Welcome Systems, all relevant information about your property—from instructions about amenities to recommendations for nearby attractions—will be consolidated in one secure online portal that’s accessible to your guests 24/7.

What’s the best way to ensure guests follow my house rules?

Guests do not want to read a very long list of instructions. We’ll help you create a video so you can show guests exactly what they need to know. Whether it’s how to turn on the hot tub to where to put the recycling, your video will make sure all of the information about your property is clear and easy to consume.

How can I boost my ratings?

Hospitality and response rate are fundamental to good ratings. With Welcome Systems, you can add a personalized touch to your property even if you’re not on site. Short videos that greet guests, instruct them about your property’s amenities, and provide local insights about nearby attractions can help you enhance guest engagement and improve ratings.

How can I communicate with guests who speak a different language?

Hospitality and response rate are fundamental to good ratings. With Welcome Systems, you can add a personalized touch to your property even if you’re not on site. Short videos that greet guests, instruct them about your property’s amenities, and provide local insights about nearby attractions can help you enhance guest engagement and improve ratings.

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